Location: the hotel was adjacent to today the fashion town at Santiago, large shopping centers and good restaurants and many restaurants and shops. It also was in the tourist sights...

Beds were uncomfortable in this place.

This hotel offers clean and comfortable rooms featuring a bathroom and two single beds, along with really friendly staff.

The breakfast was good, the hotel was perfectly fine and fairly clean. The room was clean and cozy, provided with 2 single beds and a separate shower and the bathroom. The staff was lovely and made it an awesome experience. The location was great, not too far away from an art museum.

We loved the feel of this family-run hotel, very family. The location was good, the staff was amicable. You could walk to a shopping mall and boutiques.

The family room we stayed in was spacious and comfortable, featuring two single beds, making it a great choice for our stay.

Novotel is a great hotel. What I liked the most is the contemporany design of the hotel rooms. Relly nice, a little bit bizarre, but still nice.

The bed. I hated the bed. Pillows were another issue. There werent enough pillows and they werent really big enough for my comfort. I

The staff - friendly, relaxed attitude, efficient, good local knowledge and any request was met with fast action. Great location - close to offices of Wines of Chile, shopping, great restaurants and night life - in other words an excellent location for both business and leisure

The rush hour traffic but that's not the fault of the hotel but need to warn guests of the peak traffic hours and allow enough time to get to appointments.

This hotel has a wonderful location that's great for sightseeing, and the staff team is very welcoming, making it a lovely place to stay.

The breakfast had a lot of choices and was particularly good. the room was comfortable and quiet. - the staff was amiable. - the hotel is located in a favorable area in a residential zone, close to a picturesque suburb, large shopping centers, and a very practical main avenue in Vitacura.

the food was very good as well as the assistance of the people

the fact that hotel connected taxi drivers tend to be double of the price than normal taxi drivers. is not normal. should be the opposite as additional service

I had new-fashioned and fabulous room with a separate shower and the bathroom, as example. The breakfast was exceptionally good with a real express machine; and the staff was exceptional.

The location in a pretty quiet area was favorable and magnificent. There were a mall and a supermarket nearby. - the breakfast was reasonably good with a real espresso machine and a variety of food.

Great location, modern and clean rooms, comfortable bed and pillows, helpful and friendly staff, good breakfast and dining options nearby.

Nothing not to like.

This hotel situated on a practical main avenue at Vitacura offers great value for money. The attention to detail is evident in their well-appointed rooms, complete with comfortable twin beds. The friendly staff goes above and beyond to provide excellent service. The basic amenities, including the breakfast with a real express machine, are included in the rate, making it even more convenient.

No significant negatives found, everything was satisfactory.

I had a wonderful stay at this luxurious hotel. The location on a main avenue at Vitacura was very practical, making it easy to explore the surrounding area. The room was spacious and comfortable, with a big, comfortable bed that provided a great night's sleep. The staff were friendly and helpful, always going above and beyond to ensure my needs were met. The restaurant service was excellent, and I enjoyed a delicious breakfast with lots of choices. The hotel also had a spa where I had a fantastic massage, adding to the overall relaxation and comfort of my stay.

I highly recommend this hotel to everyone. From the convenient parking to the helpful staff and comfortable rooms, this place exceeded my expectations in every way.